Student Manual
& FAQ

It is important that you provide accurate information as this may appear in Statements of Participation or Results Statements. We may contact you to inform you about course cancellations, change of venue and we might use your contact details to notify you about upcoming courses and special announcements and offers. Any personal or financial details which you provide are used to process enrolments and course enquiries. All information is protected by Health Institute Australasia’s secure server. HIA is not involved in selling, trading or alternative use of your personal information. HIA will not sell, rent or share your information with any unauthorised third party.

Please advise us if you move house, change your mobile number or email address. Any changes to personal details must be advised in writing to the Health Institute Australasia. Failure to notify us will result in important information, such as Result Statements, not being received. You can email any changes to us at admin@healthinstitute.edu.au. Please note: original documentary evidence should accompany notification of change of name only.

Unless stated, Health Institute Australasia short and accredited courses do not attract GST. The ‘what is in my course package’ on each of the courses pages on the Health Institute Australasia’s website will indicate whether course materials (if any) are included in the course fee or are an additional cost. If any catering and accommodation is included such as at yoga and Ayurveda retreats, this will also be indicated in the course flyer. There are two fees available for accredited courses, namely domestic and international. Local fees apply to Australian and New Zealand citizens and permanent residents. International fees apply to those on a student visa, which must be valid for the duration of the course. Short course fees are the same for both domestic and international students.

Health Institute Australasia short courses are open to everyone. Some of our more advanced short courses may require a certain level of knowledge. Please feel free to contact us for further details to see if the course is appropriate for your needs.

Health Institute Australasia accredited courses are open to anyone with IELTS proficiency in English of 5.5 or equivalent. However some higher level courses such as Diploma or Advanced Diploma may have prerequisites while the Certificate IV courses require no previous knowledge on the subject. Please feel free to contact us for further details to see if the course is appropriate for your needs.

A Health Institute Australia short course offers you the opportunity to quickly enhance your professional skills, increase general knowledge in a chosen area or simply nurture a new talent or hobby. Short courses run throughout the year. On completion, participants are awarded an Health Institute Australasia Statement of Participation.

A Health Institute Australasia accredited course is nationally recognised and can provide you with a nationally recognised qualification or Statement of Attainment following its full or partial completion.

An accredited course:

• meets industry, enterprise or community needs
• provides appropriate competency outcomes and a satisfactory basis for assessment
• meets national quality assurance requirements
• is aligned to the appropriate level of the Australian Qualifications Framework where it leads to a qualification.

Read more about studying at HIA here

For enrolments, please go here

Please find all course terms and conditions here

Yes. Payment plans are available upon request. You can pay the full fee upfront, or you can pay by monthly or quarterly instalments. Please contact us to discuss.

WE accept direct bank deposit, Visa or Mastercard (EFTPOS in person) or through our website, and PayPal.

We never keep your credit card information. Our preferred payment gateway is PayPal, being one of the world's leading platforms for processing payments and known for their security and encryption.

The Australian government processes your visa and application processing times vary.

In average a visa lodged outside Australia takes:
3 weeks for Assessment level 1 and 2
3 months+ for Assessment level 3
Please note that these times are estimates only, and delays may occur in peak times, or due to other circumstances.

For more information about the normal visa processing arrangement and visa requirements, please refer to the DIBP Student Visa Chooser - https://immi.homeaffairs.gov.au/visas/getting-a-visa/visa-finder/study

A COE is a ‘Confirmation of Enrolment’. International students need a COE to apply for a student visa.

The process for obtaining a COE is as follows:
1. The student must send their completed Application for Enrolment’ to Health Institute Australasia, with the non-refundable enrolment fee.

2. If the student fits the eligibility criteria as outlined in HIA’s student manual, HIA will then provide a ‘Letter of Offer’ (LOO), outlining their proposed course details, dates, fees, payment plan, etc.

3. The student must read and sign the LOO, which now becomes a ‘Letter of Offer and Agreement’ and send it to HIA, together with their initial course deposit.

4. HIA will now send the student their COE which then allows the student to obtain a Unique Student Identifier code (USI) that can be validated by the Department of Immigration.

In summary, the student needs to be enrolled and have paid their deposit to receive a CoE for their visa application. The CoE is generated by us, Health Institute Australasia, on the Australian Government student management system called PRISMS: prisms.education.gov.au