It is important that you provide accurate information as this may appear in Statements of Participation or Results Statements. We may contact you to inform you about course cancellations, change of venue and we might use your contact details to notify you about upcoming courses and special announcements and offers. Any personal or financial details which you provide are used to process enrolments and course enquiries. All information is protected by Health Institute Australasia’s secure server. HIA is not involved in selling, trading or alternative use of your personal information. HIA will not sell, rent or share your information with any unauthorised third party.

Please advise us if you move house, change your mobile number or email address. Any changes to personal details must be advised in writing to the Health Institute Australasia. Failure to notify us will result in important information, such as Result Statements, not being received. You can email any changes to us at admin@healthinstitute.edu.au.
Please note: original documentary evidence should accompany notification of change of name only.

Unless stated, Health Institute Australasia short and accredited courses do not attract GST.

The ‘what is in my course package’ on each of the courses pages on the Health Institute Australasia’s website will indicate whether course materials (if any) are included in the course fee or are an additional cost. If any catering and accommodation is included such as at yoga and Ayurveda retreats, this will also be indicated in the course flyer.

There are two fees available for accredited courses, namely domestic and international. Local fees apply to Australian and New Zealand citizens and permanent residents. International fees apply to those on a student visa, which must be valid for the duration of the course. Short course fees are the same for both domestic and international students.

Health Institute Australasia short courses are open to everyone. Some of our more advanced short courses may require a certain level of knowledge. Please feel free to contact us for further details to see if the course is appropriate for your needs.

Health Institute Australasia accredited courses are open to anyone with IELTS proficiency in English of 5.5 or equivalent. However some higher level courses such as Diploma or Advanced Diploma may have prerequisites while the Certificate IV courses require no previous knowledge on the subject. Please feel free to contact us for further details to see if the course is appropriate for your needs.

A Health Institute Australia short course offers you the opportunity to quickly enhance your professional skills, increase general knowledge in a chosen area or simply nurture a new talent or hobby. Short courses run throughout the year. On completion, participants are awarded an Health Institute Australasia Statement of Participation.

A Health Institute Australasia accredited course is nationally recognised and can provide you with a nationally recognised qualification or Statement of Attainment following its full or partial completion.

An accredited course:

• meets industry, enterprise or community needs
• provides appropriate competency outcomes and a satisfactory basis for assessment
• meets national quality assurance requirements
• is aligned to the appropriate level of the Australian Qualifications Framework where it leads to a qualification.

See How To Enrol

• Short Course Terms & Conditions
• Terms & Conditions for Accredited Courses
• Terms & Conditions for International Students

Yes.  You can pay the full fee up-front, or you can pay by monthly or quarterly installments.  See Payment Plans for more details.

We accept EFTPOS, MasterCard and Visa cards via our secure online PayPal portal.

The Australian government processes your visa. Application processing times vary. The average times for visa lodged outside Australia are:

• Assessment Level 1 and 2: 3 weeks
• Assessment Level 3: 3 months +

Please note: Visa processing can take longer in peak periods and during COVID.

For more information about the normal visa processing arrangements and visa requirements, refer to the DIBP Student Visa Chooser.

A CoE is a ‘Confirmation of Enrolment’.

International students need a COE to apply for a student visa.

The process for obtaining a CoE is as follows:

1. The student must send their completed Application for Enrolment’ to Health Institute Australasia, with the non-refundable enrolment fee.
2. If the student fits the eligibility criteria as outlined in HIA’s student manual, HIA will then provide a ‘Letter of Offer’ (LoO), outlining their proposed course details, dates, fees, payment plan, etc.
3. The student must read and sign the LoO, which now becomes a ‘Letter of Offer and Agreement’ and send it to HIA, together with their initial course deposit.
4. HIA will now send the student their CoE which then allows the student to obtain a Unique Student Identifier code (USI) that can be validated by the Department of Immigration.

In summary, the student needs to be enrolled and have paid their deposit to receive a CoE for their visa application. The CoE is generated by us, Health Institute Australasia, on the Australian Government student management system called PRISMS: prisms.education.gov.au

No. Enrolling into a short course does not make you eligible for a Health Institute Australasia student card.

You will be awarded a Health Institute Australasia Statement of Participation on completion of a non-accredited short course. Most Health Institute Australasia short courses are non-accredited, with a few exceptions. Where appropriate you will be awarded a Statement of Attainment.

Before enrolling into a Health Institute Australasia short course, please ensure that you are aware of the Short Course Terms and Conditions.

If you are unable to attend your short course, make sure that you advise us as early as possible to avoid transfer or cancellation fees.

If you cancel more than 5 full working days before course commencement you may:

• transfer to another date or course at no charge
• cancel your booking and organise a full refund.

If you cancel 5 working days or less before course commencement you may:

• transfer to another date or course and a 10% transfer fee applies
• cancel your booking (a 50% cancellation fee applies).

In short courses where prerequisites do not apply, you may send a substitute in your place. Please advise us prior to course commencement.

We recognise that your decision to attend a short course is an important one and that finding the time to participate isn’t easy. It can be inconvenient if we have to reschedule or cancel a short course so we endeavour to notify you as soon as possible.

If your course is rescheduled and the new dates are suitable, you do not need to take any action. If you are unable to attend the rescheduled dates, contact us as soon as possible to finalise alternatives.

If your course is cancelled, you will need to contact us to finalise alternatives. You can transfer to the next available date for your course, transfer to a different short course or arrange a full refund

See Terms & Conditions for Short Courses

Certificates

For certain courses, upon satisfactory completion of course requirements, and a minimum of 80% attendance, students will be issued a Health Institute Australasia Statement of Attendance.

For courses that contain an accredited unit, 100% attendance is required and students will be issued a Statement of Attainment once a successful pass mark is recorded.

Please be aware that pre-requisites may be necessary. Please enquire.

See Terms & Conditions for Accredited Courses

The Health Institute Australasia generally recommends a minimum of 90 days prior to the course commencement for any applications and course deposit fees to be processed. Later applications will still be considered but not guaranteed a place (depending upon places left in the course). If you’re unable to get into the intake of your choice the next available intake will be offered. To ensure entry is successful we recommend application submissions are made well in advance.

No, you don’t. If you are a beginner, you will benefit just as much as an advanced practitioner.

There are hundreds of success stories from people just like you, who were able to reach their goals with these programs. That said, it certainly is not for everyone. But I do know many of you will enjoy your experience here. If you feel like this is not for you, you can always claim a full refund within 7 days. No questions asked. We want you to love your experience!

If you sign your Letter of Offer today, you will have 7 days to change your mind. If, within the next 7 days, you decide you would rather not join this life-changing program, my team will give you a full refund. No questions asked. We want to make sure that you have nothing to lose, and a ton more to gain. After a week, you will no longer be eligible for a refund.

Our HIA team and I are here to help! If you run into any issues, you can always contact HIA support team and we will get your problem solved in no time!

Our phone number is 617 55322001. However, this is a courtesy service. You are better off emailing us as our support team is available via email only. Send us a message and we will respond within 48 hours (on weekdays)! If you are on a mentoring program, they will make an appointment and contact you on the phone.

Yes! Please send us a message, and we’ll send you the PayPal option.

Yes! We never keep your credit card information. Our preferred payment provider, PayPal, is one of the world’s leading platforms for processing transactions. And, of course, your payment data is safely encrypted with best-in-class SSL encryption.